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    • Home
    • Contact
      • Contact Us
    • Services
      • Audio Conferencing
      • Web Conferencing
      • Video Conferencing
      • Event Management
      • Webcasting
      • Professional Services
      • Philanthropy
    • Support
      • Customer Support

  • Home
  • Contact
  • Services
  • Support

professional services

You Asked- We Answered.

Being in our industry we tend to wear a lot of hats.  Different scenarios have led us to find our customers solutions that work for them and integrate with our collaboration services when possible.  At IC Connect we are about good business relationships.  If it's not something we can help with, we are happy to find someone who can. Below are some of the services we offer due to numerous customer requests.

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Archiving

Registration

Registration

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Data storage can become cumbersome and expensive.  We provide non time-sensitive cloud storage allowing you to move archives off your servers, or web portal, and on to a secure and cost efficient space.  Depending on your needs, we can build a comprehensive storage solution that makes sense for your business as it continues to grow.

Registration

Registration

Registration

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Registration helps gage the size of your audience in preparation for your event.  Our registration platform is fully customizable allowing us to create a branded campaign, track  and confirm registrants, as well as send reminders.

Production

Registration

Production

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Our production services are typically part of our webcasting suite of solutions, but can also be utilized a la cart should you need us to polish up a project that didn't quite hit the mark.  Our team can provide edits on multiple media files or podcast platforms, and supply you with a high definition package for any virtual audience.

Certificate Portal

Our custom built certification portal overhauls the cert process by providing a hassle-free user experience.  This streamlined solution delivers a brand aligned portal that allows for automated certificate download, streamlined participant tracking, and focus on delivery and educational content.

The struggle is real

You know the certification process: counting seminar attendees and tracking their participation, followed by the painful task of creating and distributing each individual certificate. Not only does this process burn through time and resources, it isn't complete after a certificate is issued.


As the certificate issuer you are typically required to maintain precise records of attendees who qualified for certifications while putting forth an extra effort to track and ensure accurate certificates have been received. It’s a thankless, tedious job with massive potential for human error.

Simplified & Customized

Our Certification Portal automates the process by tracking activity and providing an online delivery method leaving no room for human error.  Instead of sending emails with an attached certificate, attendees can go online to download their certificate(s) themselves via a custom branded portal. Even better, attendees can download their certificate(s) anytime they want, wherever they want, for however long a period of time you wish to allow.

 

The portal provides activity records showing who accessed a certificate, when they downloaded it, and even how many times they have downloaded a certificate in the past. The Certification Portal is compliant with industry standards, including NASBA CPE, AICPA, and CFP Board requirements.

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nobody understands the cloud

Office Solutions for:


Remote employee and multiple office locations

- Virtual phone systems - Extension dialing - Call transfers


Employees who travel for work in the field

- Call forwarding to any phone - Cloud fax - Available smartphone apps


Departments for sales, support, and more

- Department extensions/voicemail - call routing - music on hold


Advanced business features

- voicemail to email or text - Multilevel IVR - Custom answering rules 


Available Features

  • Auto-Receptionist
  • Dial-by-name Directory
  • Employee/Department extensions
  • Music & messages on hold
  • Voicemail & visual voicemail
  • Caller ID
  • Call Forwarding
  • Call Recording
  • DocuSign Compatible
  • Integrations with numerous office suites/applications

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Need more? Reach out.

Did some digging on our site but still have questions?  Happy to help.

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